Shipping
COVID-19 DISPATCH SCHEDULE: The next posting date is stated on each product page, above the product title.
Thank you for your understanding, keep well and safe.
 | Delivery Charges | Shipping Time from Day of Dispatch |
| United Kingdom | STANDARD - From £2.85 to £5.50 The majority of our parcels are shipped Signed For recorded service. However, some décor items may be dispatched by 2nd class or ParcelForce depending on the type and weight of the item concerned. | 1st class: 1-2 working day (not guaranteed with Covid-19) 2nd class: 3-5 working days |
EXPRESS - From £8 to £12.95 - Royal Mail Next Day delivery Orders must be placed by 1pm latest to be dispatched on the same working day. Temporarily suspended during COVID-19 crisis | Guaranteed Next day by 1pm Monday to Saturday | |
| Europe | - from £9.20 according to weight - International Tracked and/or Signed For (all VAT EU members -temporarily suspended until 30th June 2021 due to Brexit!) - countries like Norway and Switzerland are NOT affected. | 3-5 working days |
| Rest of the World USA, Canada, Australia, NZ, etc | - from £9.20 according to weight - International Tracked and/or Signed For | 5-7 working days, up to 10 working days for Australia in some cases |
DISPATCH TIME: We aim to dispatch on the same working day if orders are received by 1pm UK time Monday to Friday. | ||
All our items are sent with Royal Mail "Signed For" service within the UK. Should you not be available at the time of delivery, your postman will leave you a card with instructions to follow as to where to pick up your parcel or how to request a re-delivery. If you want your parcel to be delivered to a neighbour, please state it at the time of ordering in the comments box.
On the date of dispatch, you will receive an email confirmation.
All shipments are subject to availability and credit card verification & security checks.
RETURNS
You can return your purchase within the following timescale from receipt of the goods:
- fully priced items: 28 days
- reduced and sale items, and exchanges: 14 days
Please read our full return policy.
